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“When the Experience Costs Less than a Question”
Every time a guest asks, “What time is breakfast?” or “Where’s the spa?”, a staff member stops what they’re doing.
Time is lost. Quality drops.
And yet, most hotels invest in:
- Fancy lobby decor
- Loyalty apps no one ever opens
- QR menus no one uses
But not in context. Not in the right information at the right time.
The Tripkey.ai Proposal:
- Smart little triggers via WhatsApp or other messaging app right where guests naturally communicate.
- AI predicts what guests are about to ask and answers before they even ask.
- Staff stay focused. Guests feel everything just flows.
Sometimes, innovation means never needing to ask.